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What’s new

What’s new with Call Recording

  • Unlimited storage space instead of 200 MB per user
  • Basic Plan : Conservation of call recordings going from 1 month to 3 months. 
  • Intermediate Plan : Conservation of call recordings for 7 years for legal archiving
  • Access to the call-recording portal: callrecorder.videotron.com
  • Enhanced confidentiality and security. Storage infrastructure has been designed and managed in alignment with regulations, standards, and best practices including:
    • HIPAA
    • SOC 1/SSAE 16/ISAE 3402 (formerly SAS70)
    • SOC 2
    • SOC 3
    • PCI DSS Level 1
    • ISO 27001
    • FedRAMP(SM)
    • DIACAP and FISMA
    • ITAR
    • FIPS 140-2
    • CSA
    • MPAA
  • Embedded call recording media player allowing the display of the waveform, control of playback speed and skip back/ahead of 15 seconds
  • Secured and convenient call recording sharing feature directly from the platform
  • Classification of call recordings by importance  (« Star recordings ») 
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Affaires > Telephony Support > Cloud Communications > What’s new > What’s new with Call Recording