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What’s new

Notification – Pickup groups

With a new update, if a call is parked against an extension belonging to the MPP phone, the line key on the phone will blink RED indicating that a call is parked against the extension.

Phones that will benefit from this improvement:

  • Cisco MPP 6800, 7800, 8800 series

Reminder of the pickup groups feature :

Allows for the management of Call Park/Pickup groups.  Members can park calls against other available members of the Call Park group by dialing the feature access code.  When initiated, the call is parked against the first available member of the group.  The parked call remains on hold until it is picked up (recalled) by a member of the group.  Members of a Group Call Pickup can pick up (answer) incoming calls to any other member of the same Call Pickup group.

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Affaires > Telephony Support > Cloud Communications > What’s new > Notification – Pickup groups