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EMAIL

ConfigurING YOUR ANDROID MOBILE PHONE'S EMAIL CLIENT

1. From the phone menu, open the Email application.

 
2. Enter your Videotron email address (e.g. name@videotron.ca, name@videotron.qc.ca, name@tv.videotron.ca, etc.), followed by the email account password.

 
3. Press Next.

 
4. Select IMAP account. It is easy to configure and will allow you to synchronize emails between your mobile phone and your computer.

 
5. Enter incoming IMAP server parameters as follows:

 
Username: Videotron email address or vl code
Password: appropriate account password
IMAP server: imap.videotron.ca
Port: 143
Type of security: None
IMAP prefix: (Leave this field blank.)

6. Enter outgoing server parameters as follows:

SMTP server: smtp.videotron.ca
Port: 587
Security Type: None
Require Sign-in
Username: Videotron email address or vl code
Password: appropriate account password

If IMAP access does not work with your account, go to the POP3 section.
• Enter incoming POP3 server parameters as follows:
Username: Videotron email address or vl code
Password: appropriate account password
POP3 server: pop.videotron.ca
Port: 110
Type of security: None

 
• Enter outgoing mail server parameters as follows:
SMTP server: smtp.videotron.ca
Port: 587
Type of security: None
Require Sign-in
Username: Videotron email address or vl code
Password: appropriate account password

Note:
1. Emails sent or received from a Mobile Email application other than Videotron’s are not included in email and message add-on nor in messaging and email plans. Data transmission charges apply when you configure your phone this way.

2. This configuration method is valid for Videotron email accounts (videotron.ca, biz.videotron.ca, vl.videotron.ca and videotron.qc.ca). It should not be used for the hosted email service for business.

3. Please note that only port 587 is enabled for SMTP server; smtp.videotron.ca (port 25, via the 3G network, is not).

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Soutien Affaires > Mobile Support > Optional services > Configuration of a native client > Configuring your Android Mobile phone's email client