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Devices
LTE – Compatible devices

 

*If you got an SMS from Videotron containing a link to this page, please check the list below to see if your device requires an update or further configuration to access the LTE network, and follow the instructions. If you need assistance, please contact Technical Support at 1-877-380-2611.




The table below allows you to verify if your mobile device is ready to be used on Videotron’s LTE network.

Discover how to take advantage of the LTE network.
 

The information provided is only for customers with Videotron devices.

Device Update Status How do I check what version of software I have
 Alcatel onetouch Idol 3 106x165Alcatel onetouch Idol 3 Android Lollipop (5.0.2)  No update available for this device  Settings > About phone > System updates 
BlackBerry Classic
BlackBerry Classic
BlackBerry 10.3.1.2576 Update available Settings > About >
Category: OS >
OS Version
iPhone 5c
iPhone 5c
iOS 8.3 Update available

Settings >

General > 

About >

The software version will be displayed

iPhone 5s
iPhone 5s
iOS 8.3 Update available

Settings >

General >
About >
The software version will be displayed

iPhone 6
iPhone 6
iOS 8.3 No update available

Settings >

General >
About >
The software version will be displayed

iPhone 6 Plus
iPhone 6 Plus
iOS 8.3 No update available

Settings >

General >
About >
The software version will be displayed

iPhone 6siPhone 6s iOS 9 Update available

Settings >

General >
About >
The software version will be displayed

iPhone 6s Plus
iPhone 6s Plus
iOS 9 Update available

Settings >

General >
About >
The software version will be displayed

HTC DesireHTC Desire Android KitKat 4.4.2 Manual setup required.
For instructions, click here.
Menu >
Settings >
About phone >
Software version
HTC Desire 510
HTC Desire 510
Android KitKat 4.4.2 No update required to connect to the LTE network  Menu >
Settings >
About phone >
Software version
HTC Desire 626sHTC Desire 626s Android Lollipop (5.1) No update required to connect to the LTE network  Menu >
Settings >
About Phone >
Software version
 HTC-One-M9-106x165HTC One M9 Android Lollipop (5.0)  No update required to connect to the LTE network  Menu >
Settings >
About Phone >
Software version
 
Huawei Ascend G7-106x165 Huawei Ascend G7  Android KitKat (4.4.4) No updates available for this device   Settings – About Phone
 LG F60LG F60  Android KitKat 4.4.2
Build KOT49I.D39310c
Update available  Settings >
General >
About phone >
Software information
Nexus 5LG Nexus 5 Android Lollipop (5.0) Update available Menu >
Settings >
About Phone >
 Software version
LG G3
LG G3
Android 5.1 (Lollipop) Update available Settings >
General >
About phone >
Software information

Soutien-106x165

LG G4

Android 6.0 (Marshmallow) No update available for this device. Settings >
General >
About phone >
Software information
LG G4 Vigor
LG G4 Vigor
Android 5.1 (Lollipop) No update available for this device. Settings >
General >
About phone >
Software information
LG G Stylo
LG G STYLO
Android 5.0.2 (Lollipop) No update available for this device. Settings >
General >
About phone >
Software information
Moto E LTEMoto E LTE Android Lollipop (5.0) No update available for this device. Settings >
About phone >
 Android version & Build number
imageMoto G LTE
Android KitKat (4.4.4)Build KXB21.14-L1.61
Update available Settings >
About phone >
 Android version & Build number
Moto X Play-106x165Moto X Play  Android Lollipop (5.1.1)  No updates available for this device   Settings >
About phone >
Android version & Build number
LG Nexus 6
Nexus 6
Android 5.0 Lollipop
Build LRX21O 
Update available Menu >
Settings >
About Phone >
Software version
Nexus 6P 106x165 Nexus 6P  Android 6.0 (Marshmallow)    Menu >
Settings >
About Phone >
Software version
 Samsung Galaxy AlphaSamsung Galaxy Alpha  Android KitKat (4.4.2) No update required to connect to the LTE network  Settings >
More >
About device >
Confirm Android Version >
 Build number 
Samsung GALAXY CORE LTE
Samsung Galaxy Core LTE
Android KitKat (4.4.2) No update required to connect to the LTE network Settings > More > About Device > Confirm Android version > Build number
Samsung Galaxy Grand PrimeSamsung Galaxy Grand Prime Android Lollipop (5.0.2) No update required to connect to the LTE network Settings >
General >
About device >
Android version and build number
Samsung GALAXY Note 3Samsung Galaxy Note 3 Android 5.0 (Lollipop) Update available Settings >
General >
About device >
Android version and Build number
Samsung GALAXY Note 4Samsung Galaxy Note 4 Android Lollipop (5.1) Update available Settings >
More >
About device >
Confirm Android Version >
Build number
 Samsung Galaxy Note 5-106x165Samsung Galaxy Note 5 Android Lollipop (5.1.1)  No update available for this device  Settings >
About device >
Android version and build number
 
Samsung Galaxy  s5neo-106Samsung Galaxy S5 neo  Android 5.1.1 (Lollipop)  No update available for this device  Settings >
General >
About device >
Android version and Build number
Samsung Galaxy S4Samsung Galaxy S4 Android KitKat 4.4.2 Build KOT49H.M919VVLUFNH3 Update available Settings >
 More >
 About device >
 Confirm Android Version >
 Build number
Samsung GALAXY S5Samsung Galaxy S5 Android Lollipop (5.0) Update available Settings >
More >
About device >
Confirm Android Version >
 Build number
Samsung Galaxy S6Samsung Galaxy S6 Android Lollipop (5.0.2) No update available for this device Settings >
General >
About device >
Android version and Build number
Samsung Galaxy S6 EdgeSamsung Galaxy S6 Edge Android Lollipop (5.0.2) No update available for this device Settings >
General >
About device >
Android version and Build number
 samsung-galaxy-s6-edge-106x165Samsung Galaxy S6 Edge+ Android Lollipop (5.1.1)  No update available for this device   Settings >
About device >
Android version and build number
Samsung GALAXY Tab S 10.5Samsung Galaxy
Tab S 10.5
Android KitKat (4.4.2)  No update available
for this device
Settings >
More >
About device >
Confirm Android Version >
Build number
Sony Xperia M4 Aqua
Sony Xperia M4 Aqua
Android Lollipop (5.0) No update available
for this device
Menu >
Settings >
About this phone
Sony Xperia LSony Xperia ZL Android KitKat 4.4.2
Build 10.5.1.A.0.292
.Update available Menu >
Settings >
About this phone

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