*If you got an SMS from Videotron containing a link to this page, please check the list below to see if your device requires an update or further configuration to access the LTE network, and follow the instructions. If you need assistance, please contact Technical Support at 1-877-380-2611.

The table below allows you to verify if your mobile device is ready to be used on Videotron’s LTE network.

The information provided is only for customers with Videotron devices.

Device	Update	Status	How do I check what version of software I have
Alcatel onetouch Idol 3	Android Lollipop (5.0.2)	No update available for this device	Settings > About phone > System updates
BlackBerry Classic	BlackBerry 10.3.1.2576	Update available	Settings > About > Category: OS > OS Version
iPhone 5c	iOS 8.3	Update available	Settings > General >  About > The software version will be displayed
iPhone 5s	iOS 8.3	Update available	Settings > General > About > The software version will be displayed
iPhone 6	iOS 8.3	No update available	Settings > General > About > The software version will be displayed
iPhone 6 Plus	iOS 8.3	No update available	Settings > General > About > The software version will be displayed
iPhone 6s	iOS 9	Update available	Settings > General > About > The software version will be displayed
iPhone 6s Plus	iOS 9	Update available	Settings > General > About > The software version will be displayed
HTC Desire	Android KitKat 4.4.2	Manual setup required. For instructions, click here.	Menu > Settings > About phone > Software version
HTC Desire 510	Android KitKat 4.4.2	No update required to connect to the LTE network	Menu > Settings > About phone > Software version
HTC Desire 626s	Android Lollipop (5.1)	No update required to connect to the LTE network	Menu > Settings > About Phone > Software version
HTC One M9	Android Lollipop (5.0)	No update required to connect to the LTE network	Menu > Settings > About Phone > Software version
Huawei Ascend G7	Android KitKat (4.4.4)	No updates available for this device	Settings – About Phone
LG F60	Android KitKat 4.4.2 Build KOT49I.D39310c	Update available	Settings > General > About phone > Software information
LG Nexus 5	Android Lollipop (5.0)	Update available	Menu > Settings > About Phone >  Software version
LG G3	Android 5.1 (Lollipop)	Update available	Settings > General > About phone > Software information
LG G4	Android 6.0 (Marshmallow)	No update available for this device.	Settings > General > About phone > Software information
LG G4 Vigor	Android 5.1 (Lollipop)	No update available for this device.	Settings > General > About phone > Software information
LG G STYLO	Android 5.0.2 (Lollipop)	No update available for this device.	Settings > General > About phone > Software information
Moto E LTE	Android Lollipop (5.0)	No update available for this device.	Settings > About phone >  Android version & Build number
Moto G LTE	Android KitKat (4.4.4)Build KXB21.14-L1.61	Update available	Settings > About phone >  Android version & Build number
Moto X Play	Android Lollipop (5.1.1)	No updates available for this device	Settings > About phone > Android version & Build number
Nexus 6	Android 5.0 Lollipop Build LRX21O	Update available	Menu > Settings > About Phone > Software version
Nexus 6P	Android 6.0 (Marshmallow)		Menu > Settings > About Phone > Software version
Samsung Galaxy Alpha	Android KitKat (4.4.2)	No update required to connect to the LTE network	Settings > More > About device > Confirm Android Version >  Build number
Samsung Galaxy Core LTE	Android KitKat (4.4.2)	No update required to connect to the LTE network	Settings > More > About Device > Confirm Android version > Build number
Samsung Galaxy Grand Prime	Android Lollipop (5.0.2)	No update required to connect to the LTE network	Settings > General > About device > Android version and build number
Samsung Galaxy Note 3	Android 5.0 (Lollipop)	Update available	Settings > General > About device > Android version and Build number
Samsung Galaxy Note 4	Android Lollipop (5.1)	Update available	Settings > More > About device > Confirm Android Version > Build number
Samsung Galaxy Note 5	Android Lollipop (5.1.1)	No update available for this device	Settings > About device > Android version and build number
Samsung Galaxy S5 neo	Android 5.1.1 (Lollipop)	No update available for this device	Settings > General > About device > Android version and Build number
Samsung Galaxy S4	Android KitKat 4.4.2 Build KOT49H.M919VVLUFNH3	Update available	Settings >  More >  About device >  Confirm Android Version >  Build number
Samsung Galaxy S5	Android Lollipop (5.0)	Update available	Settings > More > About device > Confirm Android Version >  Build number
Samsung Galaxy S6	Android Lollipop (5.0.2)	No update available for this device	Settings > General > About device > Android version and Build number
Samsung Galaxy S6 Edge	Android Lollipop (5.0.2)	No update available for this device	Settings > General > About device > Android version and Build number
Samsung Galaxy S6 Edge+	Android Lollipop (5.1.1)	No update available for this device	Settings > About device > Android version and build number
Samsung Galaxy Tab S 10.5	Android KitKat (4.4.2)	No update available for this device	Settings > More > About device > Confirm Android Version > Build number
Sony Xperia M4 Aqua	Android Lollipop (5.0)	No update available for this device	Menu > Settings > About this phone
Sony Xperia ZL	Android KitKat 4.4.2 Build 10.5.1.A.0.292	.Update available	Menu > Settings > About this phone