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Coverage and roaming

Information by destination

Multiple networks and roaming mode in Canada and abroad

When travelling in Canada or abroad, your mobile service remains available.
The Videotron network is the network covered by Videotron’s mobile telephony transmission antennas, representing most regions of Quebec and certain bordering areas in Ontario (eastern Ontario).
The partner network designates the network covered by the transmission antennas of a partner carrier. Videotron has signed mobile-phone service agreements with these partners to ensure optimal coverage in Quebec and eastern Ontario until our own network is fully completed.
Videotron’s extended network includes both the Videotron network and Videotron’s partner network.
This term describes use of your mobile phone in an area outside Videotron’s extended network, i.e. outside Quebec and certain border areas in Ontario.
This term describes use of your mobile phone when you are travelling in the United States or in certain Central American countries served by the long-distance access code “1” (e.g. 1 XXX XXX-XXXX).
This term describes use of your mobile phone when you are travelling anywhere in the world outside Canada or the US (or zone 1 countries).
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Soutien Affaires > Mobile Support > Coverage and roaming > Information by destination