box-sousmenu-top
box-sousmenu-bottom
670

How to read my invoice

image
You need your account number to log in to our Customer Centre and take advantage of our online services.

You can also use your account number to identify yourself when speaking to Customer Service or Technical Support.
imageRefers to the period for which you are being billed.
imageThis section may include, among other things, installation fees and Associated credit(s) as well as acquisition cost(s), equipment cost(s) and associated rebate(s).
imageThis section includes addition, removal or modifications made to your services on the shown billing cycle.
imageOnce you make any changes to your service, the former service will be credited for the unused period and the new service will be billed for the number of days left before the end of your billing cycle. You will therefore see an adjustment in proportion to the overall cost for your service.
image
Includes costs relating to pay-per-use viewing for each service (costs incurred during the billing cycle).

Example: Long-distance calls or content that is not included in your package.
Has this article answered your questions?
YES
No
 
 
box-bg-top-247
box-bg-bottom-247
box-bg-top-247
box-bg-bottom-247