- By credit card
Simply call our Customer Service at 1-800-561-4248. You’ll have to wait two (2) business days before your payment is credited to your Videotron account.
- Preauthorized payment
A simple and practical way to pay your Videotron account balance. With your authorization, your bank account or credit card will be automatically debited every month. You’ll avoid late payments and any additional charges.
To choose this option, contact Customer Service at 1-800-561-4248
- At a bank branch
Simply visit your banking institution with your Videotron bill. Contact your banking institution for opening hours.
- At an automated teller or by telephone banking
Have a debit card issued by your financial institution and/or credit card (if you wish to pay your Videotron account balance with your credit card) at hand, along with your Videotron bill. Go to one of your financial institution’s automated tellers and follow the procedure on the screen. For more information on paying bills, inquire with your financial institution.
The telephone banking services of the following financial institutions process payment of Videotron bills:
- Canadian Imperial Bank of Commerce (CIBC)
- National Bank of Canada
- Scotiabank
- Royal Bank
- Toronto Dominion Bank (TD Bank)
- Bank of Montreal
- Laurentian Bank
- HSBC Canada
- Caisses populaires Desjardins
Many of these financial institutions accept payment of your Videotron bill on line and by phone. It’s a good idea to register your Videotron bill in your biller list. This will save you time when you pay your bill at an automated teller, by phone or on line. Contact your financial institution for more details.