Advanced Technical Support

Technology is constantly evolving, and every day you rely on a growing number of devices and connected objects to run your business.


That’s why Videotron Business offers Advanced Technical Support, a coaching system that, for a specified fee, helps you manage your technological solutions.

Service Description

If you need help installing, configuring or using a device or application, our technician will connect you with an expert.


The expert will assess the situation, advise you of the corresponding fees, and with your approval, assist you in resolving your issue.


Advanced Technical Support offers help and solutions for:

  • Computers (PC and MAC)
  • Mobile devices
  • Tablets
  • Devices (e.g. printers, storage devices, Bluetooth profiles, cameras, screens, etc.)
  • Office software (e.g. emails, social media, web browsers, security and antivirus software, etc.)
  • Cloud-computing software (e.g. Salesforce, Quicken, Dropbox and Webex)
  • Networking
  • TVs, DVD players and gaming consoles

Contact us

To reach Advanced Technical Support, or for assistance with all other technical issues, contact our Technical Support team, 24/7 at: 




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